Privacy Policy

Last Updated: Jun 2026

Online Privacy Policy

Welcome to the Progressive Debt Relief LLC (“PDR”) website and associated web portals (Progressive DebtRelief.com or the "Website"). This written policy (the "Privacy Policy") is designed to tell you about practices regarding PDR’s collection, use, and disclosure of information that you may provide via this Website, over the phone, and certain related services. Please be sure to read this entire Privacy Policy before using, or submitting information, to this Website.

Your Consent

This Privacy Policy sets forth the Website's current policies and practices with respect to nonpublic personal information of the users of the Website. By using this Website, you agree with the terms of this Privacy Policy. Whenever you submit information via this Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

At PDR, we put the needs of our customers/visitors first and created this privacy statement in order to demonstrate that commitment. The following discloses our information gathering and dissemination practices for all PDR web pages.

PLEASE READ THE FOLLOWING PRIVACY POLICY (OTHERWISE NOTED AS THIS “AGREEMENT”) CAREFULLY BEFORE USING THE WEBSITES BY USING THIS WEBSITE, YOU SIGNIFY YOUR ASSENT TO THIS AGREEMENT. IF YOU DO NOT ASSENT TO THIS AGREEMENT, PLEASE DO NOT USE THIS WEBSITE.

It is not our policy to sell or market the personal, non-public, information about you to third parties without your consent. Such information is used solely in the conduct of our business, on your behalf, and to provide the highest quality service, which we believe you have every right to expect. In the event that we use any non-affiliated, third party service provider to assist us in providing debt settlement services, or other services, to you; and, those services require that we disclose any non-public personal information about you, we will require that third party provider to sign an agreement that protects the confidentiality of your information. During the initial counseling session and your subsequent enrollment into settlement program, we will ask you for specific information.

Debt Information Including:

Credit Card and Loan Account Numbers, Current Balances, Current Interest Rates, Minimum Payments Personal Information Including: Social Security Number, Address, Telephone Number, E-mail Address, Occupation, Name & Address of Employer, Date of Birth and Age, Gender, Budget Information including Pay, Salary. Other Income Sources, Monthly Expenses, Assets & Liabilities.

Some creditors require that we disclose information regarding your income, expenses, assets, and liabilities to them in order to obtain concessions from them. You have the right to forbid progressiverelief.com to release this information to creditors that require it. However, it must be understood that, while no creditors guarantee that they will make any concessions, those that require disclosure of the financial information described above will not make concessions without it. You gave the vast majority of this information to the creditors when you opened the account; or, it can be obtained by the creditors from your credit report.

Progressive Debt Relief LLC reserves the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law. Progressive Debt Relief LLC may analyze and aggregate our non-public personal information internally for the purpose of compiling statistics, evaluating trends in the marketplace, and evaluating the overall effectiveness of our services. However, we will not share non-public information with third party service providers except as has been previously described in this brochure. Your non-public personal information will not be sold. Progressive Debt Relief LLC will, however, make information available regarding financial products and services that we believe you may have a need for or an interest in learning about. In doing so, we will make information available to you without releasing information about you to outside vendors or non-affiliated organization.

Progressive Debt Relief is dedicated to protecting your privacy and providing you with the highest level of service. This Policy explains what Progressive Debt Relief does to keep information about you private and secure. This Policy covers only information that you provide to Progressive Debt Relief or that it obtains about you from companies that you have chosen to do business with. Please read this Policy carefully and contact us if you have any questions.

Personal Information We Collect

The personal information that we collect about you comes from the following sources:

Information we receive from you, such as your name, address, and telephone number, or other information that you provide to us though this website, over the phone or in documents or applications, 

Records and copies of your correspondence (including e-mail addresses), if you      contact us.

Details of transactions you carry out through our Website.  

Personal information and details associated with your transactions and retention of PDR, including payment information.  

Information about your transactions, such as your account balances with your creditors, payment histories, account activity, and all other information that may be contained in your credit card state­ments or other reports relating to your debt, and

Information we receive from consumer reporting agencies and other sources, such as your credit bureau reports, collection agency reports or other communications, and other information relating to your payment histories, creditworthiness, annual income, or ability to satisfy your obligations.

Parties to Whom We Disclose Information: We may use and share your financial and credit information with Progressive Debt Relief ’s affiliates, and business partners to identify and prescreen you for peripheral programs that we believe may benefit you. We may also disclose such information in order to affect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. We may also share your information with service providers that perform business operations for us, companies that act on our behalf to market our services, or others only as permitted or required by law, such as to protect against fraud or in response to a subpoena. We may also share your information with third parties such as lenders or credit issuers that we let you know about and only when permitted by applicable state law. We may also share or transfer our information in the event we transfer or sell your account or our business assets to another provider.   

You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information. Otherwise, we do not share, transfer, or otherwise disclose your nonpublic personal information to any company or individual unless it is directly related to carrying out the services you have requested of us. By carrying out those services, we may disclose your information, as we see fit and as permitted by law, to your creditors, credit card companies, collection agencies, banks, and other entities and individuals specifically necessary to affect, administer and perform our services.

What information is stored in the PDR database?

The following is stored through GoDaddy (which hosts our website) on its database for PDR’s benefit.

User - Our secure database stores information provided by a user during the sign-up to be contacted or engagement of debt settlement services  (this includes your name, address, email address, telephone, debts/creditors, payment information and transactions).  

Website – PDR monitors traffic visiting our Website. More detailed information is      set forth in this Privacy Policy. 

Use of Information  

We may use the information we collect in the following ways:

· Send you requested service information

· Provide you with a requested service

· Respond to customer service/client requests

· Respond to your questions and concerns

· Improve our website or services

· Personalize your web or service experience

· To protect against fraud, and insure confidentiality and security

SECURITY

We care about protecting the security of your personal information, and we have implemented security procedures to protect the personal information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. Some of the measures we take are:

• Limiting access to personal information to those employees who are critical to communicating with you and/or processing contributions.

• Implementing appropriate physical, electronic and procedural safeguards to guard against unauthorized access or use.

• Requiring appropriate consents and protections from our business partners before we share any personally identifiable information.

While we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you may be required to use passwords, or other special access features on this Website, it is your responsibility to safeguard them.

This Policy applies to current and former consumer customers. If you have any questions, please contact customer service at contactus@progressiverelief.com or call 877-590-1847.

Opt Out Rights (to limit our sharing)

If you do not want your Nonpublic Personal Information disclosed to affiliated or nonaffiliated third parties, you may "opt out of those disclosures, meaning that you may tell us not to make those disclosures (other than disclosures that are permitted by law even if you opt out). If you opt out, we will not disclose this information to such third parties to independently market products or services to you, but we may include their offers in routine communications that we send to you in connection with servicing your business relationship with us.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date that we send this notice. When you are no longer a customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

To opt out, contact us via telephone or e-mail. An opt out election by you or others who maintain a relationship with Progressive Debt Relief will be effective for all persons that your relationship relates to. Once you opt out, there is no need to do so again for the same business relationship. 

Information For Vermont, California, Montana and Nevada Customers: 

In response to a Vermont regulation, we automatically treat accounts with Vermont billing addresses as if you requested that Progressive Debt Relief not share your information with nonaffiliated third parties, and that we limit the information we share with Progressive Debt Relief affiliates. And if we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.

In response to a California law,   and with certain exceptions, residents of the State of California may request (a) disclosure of personal information collected, (b) disclosure of personal information sold or disclosed for a business purpose, (c) deletion of personal information, (d) to opt out of the sale of personal information, and (e) access and data portability. Moreover, Progressive Debt Relief will not discriminate based on your exercise of such rights. If you are a California resident and want to make such requests, please contact us through our website https://progressivedebtrelief.com/ or at Progressive Debt Relief, Privacy Policy, 424 E Central Blvd. #524 Orlando, FL 32801. For all requests, you must put the statement "California Privacy Request" in the body of your request, as well as your name, street address, city, state, and zip code. Please note that we are not responsible for requests that are not labeled or sent properly, or that do not have complete information. 

In response to Montana law, we will not disclose to anyone your name or personal information other than to your own creditor’s or Progressive Debt Relief ’s agents, affiliates, or contractors. 

In response to Nevada law, we are providing you this notice. You may be placed on our internal Do Not Call List by following the directions set forth above. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINF0@ag.state.nv.us. 

In response to Virginia Law. Progressive Debt Relief is licensed by the Virginia State Corporation Commission. License number DSP-3. 

This Policy applies to current and former consumer customers. If you have any questions, please contact Progressive Debt Relief, at 424 E Central Blvd. #524 Orlando, FL 32801. 

Third-Party Links

Occasionally, we may link to third-party content, applications, or websites on our website. This third-party content has their own privacy practices. This Privacy Policy does not describe how these third parties collect and use the data.

Notice to Users Outside of the United States

This Online Privacy Policy is intended to cover collection of information on our Website from residents of the United States. If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located, and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy. This Website is NOT intended for residents of the European Union. Please do not use it if you reside there.

IP ADDRESS  

We log all connections to our web servers. Those log files include your IP address. An IP address is NOT personally identifiable information, but general information about your location, connection to the Internet, and your Internet Service Provider. We use your IP address to help diagnose problems with our server and to administer the Sites. Additionally, we will use your IP address to track your navigation of the Sites and we may use your navigation history in current and future marketing efforts to you and to others. 

Passive Information Collection

As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.

A "cookie" is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.

"Session cookies" are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.

"Persistent cookies" are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.

"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor's computer. This Website uses Internet tags. "Navigational data" ("log files," "server logs," and "clickstream" data) and "Internet Tags" are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This Website uses navigational data.

By continuing to use the Website, you consent to our use of cookies as described in this section. 

Choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us.

Promotional Offers from PDR. If you do not wish to have your e-mail address, cell phone number or other contact information used by PDR to promote our own or our third-party partner’s products or services, you can opt-out by sending us an e-mail stating your request to contactus@progressivedebtrelief.com.   

If we have sent you a promotional e-mail, you can tell us not to send you promotional e-mail by clicking on the unsubscribe link within the emails you receive from us. If you no longer wish to receive promotional text messages, you can text STOP.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. To learn more about advertising networks and to opt out of interest-based advertising, visit the Digital Advertising Alliance at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices.